---
title: "Configure Preferences for Duplicate E-mails"
description: "Users can change what happens in DMSforLegal when there are duplicate emails. If you’re following along from the previous steps skip to *(4).* If you’ve arrived here specifically to change or to set the duplicate email settings begin with *step…"
url: "https://epona.com/knowledge-base/configure-preferences-for-duplicate-e-mails/"
updated: "2025-09-10"
category: Configurations
tags:
  - English
---

# Configure Preferences for Duplicate E-mails

Users can change what happens in DMSforLegal when there are duplicate emails.

If you’re following along from the previous steps skip to *(4).*

If you’ve arrived here specifically to change or to set the duplicate email settings begin with *step (1)* below:

1. On the Outlook ribbon choose the **DMSforLegal** tab
2. Click **Options**
    ![](https://www.epona.eu/wp-content/uploads/sites/3/2020/04/image011-1.png)
3. From within the*DMSforLegal configuration* dialogue box, choose the **Preferences** tab![](https://www.epona.eu/wp-content/uploads/sites/3/2020/04/image016.png)
4. Choose one of the following:
   - **Prompt** – a duplicate email dialogue box will open when the user attempts to save an email into a location with a duplicate email. User will be prompted to choose whether to save duplicates with a follow up number (see below) or to not save duplicate emails.
   - **Save duplicates with a follow up number** – User will not be prompted. The email will be saved in the destination folder with a version extension. For example, if the original email was named “Johns Matter Filing,” the email duplicate would be renamed “Johns Matter Filing (2).”
   - **Don’t save duplicate emails** – User will not be prompted. Email will not be saved.Click **Apply**and **OK**.

1.

![](https://www.epona.eu/wp-content/uploads/sites/3/2020/04/image018.png)

*Note: By default, DMSforLegal is set to *prompt* the user if an identical email is filed to the same destination.