Privacy Policy

The Epona Privacy Policy was updated on January 4^th, 2019.

Your privacy is important to Epona so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. In addition to this Privacy Policy, we provide data and privacy information imbedded in our products for certain features that ask to use your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Epona or an Epona affiliated company. Epona and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information Epona may collect and how we may use it:

What personal information we collect

When you create an Epona username and password, purchase a product, download a software update, register for a class in Epona Studieplanner, connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information and financial (credit card) information.
When you share your content with family and friends using Epona products, or invite others to participate in Epona services or forums such as Extranets, Epona may collect the information you provide about those people such as name, mailing address, email address, and phone number. Epona will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

How we use your personal information

We may process your personal information: for the purposes described in this Privacy Policy, with your consent, for compliance with a legal and tax obligations to which Epona is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by Epona or a third party to whom it may be necessary to disclose information.

The personal information we collect allows us to keep you posted on Epona’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Epona useraccount holders.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Epona, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Epona’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Epona product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect and store details of how you use our services, including AI and search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Epona’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Epona website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Epona may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Epona website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

At times Epona may make certain personal information available to strategic partners that work with Epona to provide products and services, or that help Epona market to customers. Personal information will only be shared by Epona to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers

Epona shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located outside the EER.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Epona to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Epona takes the security of your personal information very seriously. Epona online services such as the Support Portal, the ContactManager hosted services protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by Epona, we use computer systems with limited access housed in facilities using physical security measures.

When you use some Epona products, services, or applications or post on an Epona user forum, teams chat room, or social networking service such as Studieplanner, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

The existence of Automated Decision-Making, Including Profiling

Epona does not take any decisions involving the use of algorithms or profiling that significantly affects you. We utilize standard Microsoft search and AI products that might use algorithms to suggest links or destinations to you.

Integrity and Retention of Personal Information

Epona makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by signing in to your Epona support portal page or Software Licensing Management portal. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Epona is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for anti-fraud and security purposes as described earlier.

Location-Based Services

To provide location-based services on Epona products, Epona and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by Epona and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.

Some location-based services offered by Epona, such as the “find nearest law firm” feature, require your personal information for the feature to work.

Third‑Party Sites and Services

Epona websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third‑party iPhone app.

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Personal information, relating to Epona services, regarding individuals who reside in a member state of the European Economic Area and Switzerland is controlled by Epona Distribution International in Ireland, and processed on its behalf by Epona. Epona uses approved Model Contractual Clauses for the international transfer of personal information collected in the European Economic Area and Switzerland. Epona, as a global company, has a number of legal entities in different jurisdictions which are responsible for the personal information which they collect and which is processed on their behalf by Epona.

Epona abides by the Asia-Pacific Economic Cooperation (APEC) Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. To learn more about the APEC Certification and Dispute Resolution, please click on the TRUSTe seal.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Epona employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about Epona’s Privacy Policy or data processing, you would like to contact our European Data Protection Officer, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant Epona Support number for your country or region.

When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

Epona may update its Privacy Policy from time to time.

When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

Epona USA, Inc
16 Biltmore Avenue, Suite 326
Asheville NC 28801
United States

Dato: Opdateret den 30. april 2025.

Introduktion:
Dit privatliv er vigtigt for Epona, og derfor har vi udviklet en privatlivspolitik, der beskriver, hvordan vi indsamler, bruger, videregiver, overfører og opbevarer dine personoplysninger. Ud over denne privatlivspolitik giver vi databeskyttelsesoplysninger indlejret i vores produkter for visse funktioner, der anmoder om at bruge dine personoplysninger. Tag dig venligst et øjeblik til at sætte dig ind i vores privatlivspraksis, og kontakt os, hvis du har spørgsmål.

Indsamling og brug af personoplysninger
Personoplysninger er data, der kan bruges til at identificere eller kontakte en enkelt person.
Du kan blive bedt om at oplyse dine personoplysninger, hver gang du er i kontakt med Epona eller en virksomhed tilknyttet Epona. Epona og dets tilknyttede selskaber kan dele disse oplysninger med hinanden og bruge dem i overensstemmelse med denne privatlivspolitik. De kan også kombinere dem med andre oplysninger for at kunne levere og forbedre vores produkter, tjenester, indhold og annoncering. Du er ikke forpligtet til at afgive de personoplysninger, vi anmoder om, men hvis du vælger ikke at gøre det, vil vi i mange tilfælde ikke kunne levere vores produkter eller tjenester til dig eller besvare dine forespørgsler.

Her er nogle eksempler på, hvilke typer personoplysninger Epona kan indsamle og hvordan vi bruger dem:

Eksempel 1: Hvilke personoplysninger vi indsamler
Når du opretter et Epona-brugernavn og adgangskode, køber et produkt, downloader en softwareopdatering, tilmelder dig et kursus i Epona, opretter forbindelse til vores tjenester, kontakter os eller deltager i en online undersøgelse, kan vi indsamle en række oplysninger, herunder:

Dit navn, adresse, telefonnummer, e-mailadresse, kontaktpræferencer, enhedsidentifikatorer, IP-adresse, lokaliseringsoplysninger, økonomiske oplysninger (kreditkortoplysninger)

Når du deler dit indhold med familie og venner via Epona-produkter, eller inviterer andre til at deltage i Eponas tjenester eller fora som f.eks. Extranets, kan Epona indsamle oplysninger, du giver om disse personer, såsom navn, postadresse, e-mailadresse og telefonnummer. Epona vil bruge sådanne oplysninger til at opfylde dine anmodninger, levere det relevante produkt eller tjeneste eller til forebyggelse af svindel.

Eksempel 2: Hvordan vi bruger dine personoplysninger
Vi kan behandle dine personoplysninger:

Til de formål, der er beskrevet i denne privatlivspolitik, med dit samtykke, for at overholde lovgivningsmæssige og skattemæssige forpligtelser, som Epona er underlagt, når vi vurderer, at det er nødvendigt ud fra legitime interesser forfulgt af Epona eller en tredjepart, som oplysningerne måtte skulle videregives til.

De personoplysninger, vi indsamler, giver os mulighed for at holde dig opdateret om Eponas seneste produktopdateringer, softwareopdateringer og kommende begivenheder. Hvis du ikke ønsker at være på vores mailingliste, kan du til enhver tid framelde dig ved at opdatere dine præferencer.

Vi bruger også personoplysninger til at:

Udvikle, drive, levere og forbedre vores produkter, tjenester, indhold og annoncering
Forebygge tab og bekæmpe svindel
Sikre kontosikkerhed og netværkssikkerhed, for at beskytte vores tjenester til gavn for alle brugere

Når vi bruger dine oplysninger til bekæmpelse af svindel, sker det i forbindelse med en online transaktion med os. Vi begrænser brugen af data til dette formål til det, der er strengt nødvendigt og ligger inden for vores legitime interesse i at beskytte vores kunder og tjenester. Ved visse online-transaktioner kan vi også validere de oplysninger, du har givet, med offentligt tilgængelige kilder.

Vi kan også bruge dine personoplysninger, herunder fødselsdato, til at:

Bekræfte identitet
Hjælpe med identifikation af brugere
Fastlægge passende tjenester (f.eks. ved at bruge fødselsdatoen til at vurdere alder på kontoholdere)

Fra tid til anden kan vi bruge dine personoplysninger til at sende vigtige meddelelser, såsom kommunikation omkring køb og ændringer i vores vilkår, betingelser og politikker. Da disse oplysninger er vigtige for din interaktion med Epona, kan du ikke fravælge at modtage disse meddelelser.

Vi kan også bruge personoplysninger til interne formål, såsom revision, dataanalyse og forskning med henblik på at forbedre Eponas produkter, tjenester og kundekommunikation.

Hvis du deltager i en lodtrækning, konkurrence eller lignende kampagne, kan vi bruge de oplysninger, du afgiver, til at administrere disse programmer.

Indsamling og brug af ikke-personlige oplysninger
Vi indsamler også data i en form, der ikke i sig selv tillader direkte tilknytning til en bestemt person. Vi kan indsamle, bruge, overføre og videregive ikke-personlige oplysninger til ethvert formål.

Her er nogle eksempler på ikke-personlige oplysninger, vi indsamler, og hvordan vi kan bruge dem:

Vi kan indsamle oplysninger som erhverv, sprog, postnummer, områdenummer, unik enhedsidentifikator, henvisnings-URL, lokalitet og tidszone, hvor et Epona-produkt bruges, så vi bedre kan forstå kundeadfærd og forbedre vores produkter, tjenester og annoncering.
Vi kan indsamle og gemme detaljer om, hvordan du bruger vores tjenester, herunder AI- og søgeforespørgsler. Disse oplysninger kan bruges til at forbedre relevansen af de resultater, vores tjenester leverer. Medmindre det er nødvendigt for at sikre kvaliteten af vores tjenester over internettet, vil sådanne oplysninger ikke blive knyttet til din IP-adresse.
Med dit udtrykkelige samtykke kan vi indsamle data om, hvordan du bruger din enhed og dine applikationer for at hjælpe app-udviklere med at forbedre deres apps.

Hvis vi kombinerer ikke-personlige oplysninger med personoplysninger, vil de kombinerede oplysninger blive behandlet som personoplysninger, så længe de forbliver kombineret.

Cookies og andre teknologier
Eponas websites, onlinetjenester, interaktive applikationer, e-mailbeskeder og annoncer kan anvende “cookies” og andre teknologier såsom pixel-tags og web-beacons. Disse teknologier hjælper os med bedre at forstå brugeradfærd, fortæller os hvilke dele af vores websites der er blevet besøgt, og letter og måler effektiviteten af annoncer og websøgninger. Vi behandler information, der indsamles af cookies og andre teknologier, som ikke-personlige oplysninger. I det omfang IP-adresser eller lignende identifikatorer betragtes som personoplysninger i henhold til lokal lovgivning, behandler vi disse identifikatorer som personoplysninger. Ligeledes, hvis ikke-personlige oplysninger kombineres med personlige oplysninger, behandles den kombinerede information som personoplysninger i henhold til denne privatlivspolitik.

Hvis du vil deaktivere cookies og bruger Safari-browseren, skal du gå til Safari-indstillinger og derefter til panelet “Privatliv” for at administrere dine præferencer. For andre browsere, kontakt din udbyder for at finde ud af, hvordan du deaktiverer cookies. Bemærk venligst, at visse funktioner på Eponas website ikke vil være tilgængelige, når cookies er deaktiveret.

Som det er almindeligt for de fleste internettjenester, indsamler vi automatisk visse oplysninger og gemmer dem i logfiler. Disse oplysninger inkluderer IP-adresser, browsertype og sprog, internetudbyder (ISP), henvisnings- og afgangswebsites og -applikationer, operativsystem, dato/klokkeslæt og klikstrømsdata.

Vi bruger disse oplysninger til at forstå og analysere trends, administrere websitet, lære om brugeradfærd på websitet, forbedre vores produkter og tjenester og til at indsamle demografiske oplysninger om vores brugerbase som helhed. Epona kan anvende disse oplysninger i vores markedsførings- og annoncertjenester.

I nogle af vores e-mails bruger vi en “click-through URL”, der linker til indhold på Eponas website. Når kunder klikker på en af disse URL’er, passerer de gennem en separat webserver før ankomst til destinationssiden. Vi sporer denne klikdata for at hjælpe os med at fastslå interesse for bestemte emner og måle effektiviteten af vores kommunikation. Hvis du foretrækker ikke at blive sporet på denne måde, bør du undlade at klikke på tekst- eller grafiklinks i e-mailbeskederne.

Pixel-tags gør det muligt for os at sende e-mails i et format, kunder kan læse, og de fortæller os, om beskeden er blevet åbnet. Vi kan bruge disse oplysninger til at reducere eller eliminere beskeder sendt til kunder.

Videregivelse til tredjeparter
Epona kan til tider videregive visse personoplysninger til strategiske partnere, der arbejder med Epona for at levere produkter og tjenester, eller som hjælper Epona med markedsføring overfor kunder. Personoplysninger vil kun blive delt med henblik på at levere eller forbedre vores produkter, tjenester og annoncering – de vil ikke blive delt med tredjeparter til deres egen markedsføring.

Tjenesteudbydere
Epona deler personoplysninger med virksomheder, der leverer ydelser såsom informationsbehandling, kreditudvidelse, opfyldelse af kundeordrer, levering af produkter, styring og forbedring af kundedata, kundeservice, vurdering af interesse i vores produkter og tjenester samt gennemførelse af kundeundersøgelser. Disse virksomheder er forpligtet til at beskytte dine oplysninger og kan være placeret uden for EØS.

Andre
Det kan være nødvendigt – i henhold til lov, juridisk proces, retssager og/eller anmodninger fra offentlige og statslige myndigheder i eller uden for dit bopælsland – for Epona at videregive dine personoplysninger. Vi kan også videregive oplysninger om dig, hvis vi vurderer, at det er nødvendigt af hensyn til national sikkerhed, retshåndhævelse eller andre forhold af offentlig betydning.

Vi kan også videregive oplysninger om dig, hvis vi vurderer, at det er nødvendigt for at håndhæve vores vilkår og betingelser eller for at beskytte vores drift eller brugere. I tilfælde af omstrukturering, fusion eller salg kan vi overføre alle personoplysninger, vi har indsamlet, til den relevante tredjepart.

Beskyttelse af personoplysninger
Epona tager sikkerheden af dine personoplysninger meget alvorligt. Eponas onlinetjenester, såsom Supportportalen og ContactManager-hostede tjenester, beskytter dine personoplysninger under overførsel via kryptering som f.eks. Transport Layer Security (TLS). Når dine personoplysninger gemmes af Epona, anvender vi computersystemer med begrænset adgang i faciliteter med fysiske sikkerhedsforanstaltninger.

Når du bruger visse Epona-produkter, -tjenester eller -applikationer eller deltager i fora, teams-chatrum eller sociale netværkstjenester som Studieplanner, kan de personoplysninger og det indhold, du deler, ses af andre brugere og læses, indsamles eller anvendes af dem. Du er selv ansvarlig for de oplysninger, du vælger at dele i disse situationer. Hvis du f.eks. angiver dit navn og din e-mailadresse i et forumopslag, bliver disse oplysninger offentlige. Vær forsigtig, når du bruger disse funktioner.

Eksistensen af automatiserede beslutningsprocesser, herunder profilering
Epona træffer ikke beslutninger, der indebærer brug af algoritmer eller profilering, og som har væsentlig indflydelse på dig. Vi anvender standard Microsoft-søge- og AI-produkter, som kan bruge algoritmer til at foreslå links eller destinationer til dig.

Integritet og opbevaring af personoplysninger
Epona gør det nemt for dig at holde dine personoplysninger nøjagtige, komplette og opdaterede. Vi opbevarer dine personoplysninger i den periode, der er nødvendig for at opfylde formålene beskrevet i denne privatlivspolitik og vores tjenestespecifikke databeskrivelser. Når vi vurderer disse perioder, undersøger vi nøje, om vi overhovedet har behov for at indsamle personoplysninger, og hvis vi fastslår, at vi har behov, opbevarer vi kun oplysningerne i den kortest mulige periode, medmindre loven kræver en længere periode.

Adgang til personoplysninger
Du kan hjælpe med at sikre, at dine kontaktoplysninger og præferencer er korrekte, ved at logge ind på din Epona supportportal eller Software Licensing Management portal. For andre personoplysninger, vi måtte have, giver vi dig adgang (inklusive kopi), også med henblik på at få rettet forkerte data eller få dem slettet, hvis Epona ikke er forpligtet til at beholde dem af juridiske eller legitime forretningsmæssige grunde. Vi kan afvise anmodninger, der er useriøse, krænker andres privatliv, er ekstremt upraktiske, eller som ikke kræves i henhold til lokal lovgivning. Vi kan også afvise dele af sletnings- eller adgangsanmodninger, hvis vi mener, det vil underminere vores legitime brug af data til bekæmpelse af svindel og sikkerhedsformål.

Lokationsbaserede tjenester
For at kunne levere lokationsbaserede tjenester på Eponas produkter, kan Epona og vores partnere og licenshavere indsamle, anvende og dele præcise lokaliseringsdata, herunder realtidsdata for din enheds geografiske placering. Når det er muligt, kan disse tjenester bruge GPS, Bluetooth og din IP-adresse, sammen med crowdsourcede Wi-Fi-hotspots og mobilmastpositioner samt andre teknologier. Medmindre du giver samtykke, indsamles disse data anonymt og bruges til at forbedre lokationsbaserede produkter og tjenester. F.eks. kan din enhed dele dens placering med applikationsudviklere, hvis du accepterer deres lokationstjenester.

Nogle lokationsbaserede tjenester fra Epona, såsom “find nærmeste advokatfirma”-funktionen, kræver dine personoplysninger for at fungere.

Tredjepartswebsites og -tjenester
Eponas websites, produkter, applikationer og tjenester kan indeholde links til tredjepartswebsites, produkter og tjenester. Vores produkter og tjenester kan også anvende eller tilbyde produkter eller tjenester fra tredjeparter – f.eks. en tredjeparts iPhone-app.

Oplysninger indsamlet af tredjeparter, herunder f.eks. lokationsdata eller kontaktoplysninger, er underlagt deres egne privatlivspraksisser. Vi opfordrer dig til at sætte dig ind i disse.

Internationale brugere
Alle oplysninger, du afgiver, kan blive overført til eller tilgået af enheder verden over som beskrevet i denne privatlivspolitik. Personoplysninger vedrørende personer, der bor i et EU- eller EØS-land eller Schweiz, kontrolleres af Epona Distribution International i Irland og behandles på vegne af Epona. Epona anvender godkendte standardkontraktbestemmelser for overførsel af personoplysninger uden for EU og Schweiz. Epona har juridiske enheder i flere lande, som er ansvarlige for behandling af personoplysninger, de indsamler, på vegne af koncernen.

Epona overholder APECs ramme for grænseoverskridende databeskyttelse. Dette sikrer beskyttelse af personoplysninger mellem deltagende APEC-lande. For mere information, klik på TRUSTe-mærket.

Vores virksomheds forpligtelse til dit privatliv
For at sikre dine personoplysninger, informerer vi Eponas medarbejdere om vores privatlivs- og sikkerhedsretningslinjer og håndhæver dem strengt i hele organisationen.

Privatlivsspørgsmål
Hvis du har spørgsmål eller bekymringer vedrørende Eponas privatlivspolitik eller databehandling, vil kontakte vores europæiske databeskyttelsesansvarlige, eller ønsker at indgive en klage over en mulig overtrædelse af gældende privatlivslovgivning, bedes du kontakte os. Du kan altid ringe til den relevante Epona supportlinje for dit land eller område.

Når vi modtager henvendelser om personoplysninger, har vi et dedikeret team, der håndterer disse og søger at løse dit spørgsmål. Hvis sagen kræver yderligere opfølgning, kan vi anmode om flere oplysninger. Alle substansielle henvendelser vil blive besvaret. Hvis du er utilfreds med svaret, kan du kontakte den relevante tilsynsmyndighed i dit område. På anmodning hjælper vi dig med information om relevante klageinstanser.

Epona kan opdatere denne privatlivspolitik fra tid til anden.

Ved væsentlige ændringer vil der blive offentliggjort en meddelelse på vores website sammen med den opdaterede politik.

Kontakt Epona: Send din kommunikation til
Epona Legal,
PO Box 30143, 3001 DC Rotterdam, eller
Beursplein 37, 3011 AA Rotterdam, Holland.

Kontakt vores helpdesk: helpdesk@epona.com

Epona A/S
Hjulmagervej 8b
7100 Vejle, Denmark
CVR: 45275027

Date: updated on Oct 21st, 2024.

Introduction:
Your privacy is important to Epona so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information. In addition to this Privacy Policy, we provide data and privacy information imbedded in our products for certain features that ask to use your personal information. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with Epona or an Epona affiliated company. Epona and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information Epona may collect and how we may use it:
Example 1: What personal information we collect
When you create an Epona username and password, purchase a product, download a software update, register for a class in Epona Studieplanner, connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information and financial (credit card) information.
When you share your content with family and friends using Epona products, or invite others to participate in Epona services or forums such as Extranets, Epona may collect the information you provide about those people such as name, mailing address, email address, and phone number. Epona will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

Example 2: How we use your personal information
We may process your personal information: for the purposes described in this Privacy Policy, with your consent, for compliance with a legal and tax obligations to which Epona is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by Epona or a third party to whom it may be necessary to disclose information.

The personal information we collect allows us to keep you posted on Epona’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Epona useraccount holders.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Epona, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Epona’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Epona product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect and store details of how you use our services, including AI and search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Disclosure to Third Parties

Service Providers

Others

Protection of Personal Information

The existence of Automated Decision-Making, Including Profiling

Integrity and Retention of Personal Information

Access to Personal Information

Location-Based Services

Some location-based services offered by Epona, such as the “find nearest law firm” feature, require your personal information for the feature to work.

Third‑Party Sites and Services

International Users

Our Companywide Commitment to Your Privacy