Outlook

Work directly in Outlook with our Outlook add-in, which is an integrated part of the basic functionality.

Received emails are easily journalized and you can simultaneously place them in subfolders, categorize, split into emails and attachments, record time, etc.

In Outlook, you can see if a colleague has journalized an email that has arrived for multiple employees – and which case it is journalized for, so you know you don’t have to do it.

You can of course also create, reply to and send emails from Outlook, which retrieve information about the parties from the case, for example regarding and email address, and perform the journaling and time registration together with the sending – you don’t even need to go into Advosys to process your cases in Outlook so that they are associated with the cases.